We know there's a lot to health insurance, so our FAQ tackles all the questions you may have about your cover.

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We've tried to keep the site jargon free, but sometimes the words are unavoidable. If you're not sure about something, take a look at our glossary of terms.

The Australian Government Rebate, Lifetime Health Cover loading and Medicare Levy surcharge are government initiatives that may affect your premium, based on your age, income or health insurance history.

A waiting period may apply before you can claim on hospital and extras service. For most extras, the waiting period is 2 months, or 12 months for major dental, orthodontics and most hospital services.