Territory Health Fund

Site search

Territory Health Fund

Utility menu

  • Call us
    • Online Member Services
    • Corporate health
    • Staff login

Premium Rate Rise Notifications 2021: Rate Change Notices are being delivered electronically via email. These are available to all Members via your Online Member Service portal under the Correspondence tab in the Rate Change Notice section. Posted mail will be received in the near future. Premiums shown on the website will be updated when the premiums increase from 1 April 2021. Information regarding upcoming improvements to some of our benefits will also available on our website shortly. Learn more

Utility menu

  • Get a quote
  • Contact us
  • Locations
    • Online Member Services
    • Corporate health
    • Staff login
Territory Health Fund

Main menu

  • Cover options

    Cover options

    • Better Hospital (Silver+) Cover
    • Vital Hospital (Bronze+) Cover
    • Premium Extras
    • Essential Extras
    • Select Extras
    • Young Extras
    • Clinical categories
    • Age-based discount
    • Ambulance cover
    • Corporate cover
    • Brochures, forms and more
    • Compare hospital cover
    • Compare extras cover
    • Accommodation Benefits
  • Member benefits

    Member benefits

    • Claiming
      • Online Member Services
      • Mobile App
    • News
    • Do Good, Feel Good
    • Private Health Insurance Statements
    • Changes to benefits
    • Loyalty Rewards
    Quicklinks
    • Read our news and stories Read our news and stories
    • About Private Health Insurance Reforms About Private Health Insurance Reforms
    • Provider search Provider search
  • Provider search

    Provider search

    • Hospital search
    • Premier Provider Network
      • Optical premier providers
      • Dental premier providers
    • Access Gap Cover
    Quicklinks
    • Contact us Contact us
    • Download our app Download our app
    • Read our latest news Read our latest news
  • Help centre

    Help centre

    • Government initiatives
      • Private Health Insurance Reforms
      • Australian Government rebate
      • Lifetime Health Cover loading
      • Medicare Levy Surcharge
    • Contact us
      • Compliments and complaints
    • Glossary
    • About us
      • Strategic partnerships
    • Frequently Asked Questions
      • Member info
      • Joining Territory Health Fund
      • Government initiatives
      • Claiming info
      • Hospital cover
      • Extras cover
      • Contacting us
      • 1 April premium increase
      • Coronavirus (COVID-19)
    • Waiting periods
    • Pre-existing conditions
    • Mechanical Aids and Appliances
    • Healthy living benefits
    • Coronavirus (COVID-19)
    Quicklinks
    • About Private Health Insurance Reforms About Private Health Insurance Reforms
    • Contact us Contact us
    • Provider search Provider search

Utility menu

  • Get a quote
  • Contact us
  • Locations
telephone 1800 623 893
  1. Home
  2. Help centre
  3. Frequently Asked Questions
  4. Contacting us

Contacting us

Please update to IE9 and above.

Toggle Item

How can I contact Territory Health Fund?

It's easy to get in touch with us. Call us on 1800 623 893 or email us on [email protected]

Toggle Item

What is your phone number?

Our phone number is 1800 623 893.

Toggle Item

What are the call centre's opening hours?

Our call centre is open from 7.30am to 5.00pm on Monday, Tuesday, Thursday and Friday, and from 8.30am to 4.30pm on Wednesday.

Toggle Item

How do I update or change my personal details?

If any of your details have changed, like your phone number, email or address, you can update them through Online Member Services.

You can also call us on 1800 623 893.

Also in Help centre

  • Government initiatives
    • Private Health Insurance Reforms
      • Vital Hospital (Bronze+) cover
      • Get in touch
      • Clinical categories
    • Australian Government rebate
    • Lifetime Health Cover loading
    • Medicare Levy Surcharge
  • Contact us
    • Compliments and complaints
  • Glossary
  • About us
    • Strategic partnerships
  • Frequently Asked Questions
    • Member info
    • Joining Territory Health Fund
    • Government initiatives
    • Claiming info
    • Hospital cover
    • Extras cover
    • Contacting us
    • 1 April premium increase
    • Coronavirus (COVID-19)
  • Waiting periods
  • Pre-existing conditions
  • Mechanical Aids and Appliances
  • Healthy living benefits
  • Coronavirus (COVID-19)
  1. Home
  2. Help centre
  3. Frequently Asked Questions
  4. Contacting us

Help menu

  • About Us
    • Strategic partnerships
  • Claiming
    • Mobile App
    • Online Member Services
  • Provider Search
    • Hospital search
    • Premier Provider Network
    • Access Gap Cover
  • Contact Us
    • Compliments and complaints
  • Locations
  • Privacy
  • Site Map
  • Glossary
  • Terms & conditions

© Territory Health Fund, a registered business name of Queensland Country Health Fund Ltd 2021 ABN 18 085 048 237