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Here to help

You to contact us using any of the following options:

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I have booked to have elective surgery in a private hospital. What will happen?

We would like to assure our members that claims are operating as normal, and this includes in-hospital procedures as covered by their policy.  We encourage members to speak directly with their doctor and chosen hospital to confirm if their surgery will still be going ahead.

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Can I still submit claims?

You can claim:

  • Via our Queensland Country Health Fund Mobile App
  • Online through our Online Member Service portal
  • By completing a manual claim form attaching your receipt/s.  You can hand this to our friendly staff at your local Queensland Country branch or return by post.