icon-sprites_member Member info Where can I find your Privacy Policy? When will I receive my membership card? What is an excess? Who's covered by my policy? What happens if I'm going overseas? View all
icon-sprites_member-group Joining Territory Health Fund When will I receive my membership card? Does THF have a cooling off period? How can I pay my premiums? I have older children. Can they be covered by my policy? Why is private health insurance for me? View all
icon-sprites_government Government initiatives What is the Australian Government Rebate? What is the Medicare Levy Surcharge? View all
icon-sprites_claim Claiming info How can I submit a claim? What is HICAPS? What services can I claim on with HICAPS? What services can I claim for online? How do I claim if I have to go into hospital? View all
icon-sprites_health Hospital cover What is Access Gap Cover? What is an excess? What is a pre-existing condition? What are out-of-pocket expenses for hospital treatment? What is public hospital cover? View all
icon-sprites_extras-yellow Extras cover What are out-of-pocket expenses? What is Extras cover? What is ancillary cover? What is a waiting period? Can I upgrade my cover? View all
icon-sprites_visit-us Contacting us How can I contact Territory Health Fund? What is your phone number? What are the call centre's opening hours? How do I update or change my personal details? View all
