Territory Health Fund is committed to protecting your privacy and the confidentiality and security of information we may gain about you online. The information below details how your information will be treated as you access and interact with the Territory Health Fund website and should be read in conjunction with our Privacy Policy.


"Cookies" give users of the Territory Health Fund website a unique, random identification, by storing small text files onto your computer’s hard drive with your internet browser, allowing us to see certain activities on our site.

We use Cookies on our homepage to keep a record of how many visitors we have to our website. Now and into the future, Cookies will be used to help us further personalise and enhance your browsing experience with us. They will help us remember your preferences, auto-populate form fields, like your name and email address, and use your location in our find us tool, so you can find your nearest branch.

As you browse our website, advertising Cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partners, then enable us to present you with retargeting advertising on other sites based on your previous interaction with Territory Health Fund’s website.

Territory Health Fund use Google advertising programs that use Cookies to improve your online experience, including the display of more relevant ads on external websites. Anyone can opt out of these programs at any time.

The techniques used by Google do not collect personal information such as your name, email address, postal address or telephone number.

Additional information regarding how Google use Cookies can be viewed on their website https://policies.google.com/technologies/ads.

In addition to Google, Territory Health Fund also utilise Cookies relating to Facebook advertising. These Cookies are used by Facebook to assist Territory deliver relevant advertising to you on Facebook, or a digital platform powered by Facebook advertising, after visiting the Health Fund’s website.

Further information regarding how Facebook use Cookie can be viewed on their website https://www.facebook.com/policy/cookies/.

Of course, you are free to change your web browser’s preferences or settings to prevent the acceptance of Cookies from the Territory Health Fund website. 

Third party websites

The Territory Health Fund website contains links to the websites of third party providers of goods and services ("Third Party websites"). If you have accessed Third Party websites through the Territory Health Fund website and if those third parties collect information about you, we may also collect or have access to that information as part of the Health Fund’s arrangements with those third parties. Third Party websites should contain their own privacy statements and those third parties are responsible for their own privacy practices

Network identity

For statistical purposes, we can collect information on website activity (such as the number of users who visit the website, the date and time of visits, the number of pages viewed, navigation patterns, what country and what systems users have used to access the site and, when entering the Health Fund’s website from another website, the address of that website) through the use of 'Cookies'. This information, on its own, does not identify you personally but could provide Territory Health Fund with statistics that we can use to analyse and improve our website.

This information is retained by us for the purposes of analysis to help us improve our services, to assist us in diagnosing problems with our server and in the administration of our website.

No attempt will be made to identify users or their browsing activities. We will not disclose information which might identify an individual machine. We do not collect information about anyone's political or religious beliefs, ethnic background or sexual preferences.

Acceptance and changes to statement

You acknowledge and accept that your use of the Territory Health Fund website indicates your acceptance of the Health Fund’s Privacy Policy

Territory Health Fund may make changes to this statement from time to time for any reason. We will publish those changes on our website.