• Coronavirus (Covid-19)

    20 Mar 2020, 8:54AM

    To ensure the safety and wellbeing of our staff, we have implemented some changes to the operations of our contact centre team.

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    This may result in longer than normal delays to speak to a staff member. We thank you for your understanding. Alternatively, you can email our team at [email protected] and we will respond as soon as possible. 

    Territory Health Fund us aware of the significant financial impact this event has the potential to cause our Members and their communities . We have established an Emergency Relief Package designed to provide affected Members the financial assistance they may need over the next few months.

  • 2018-19 private health insurance statements

    4 Jul 2019, 3:34PM

    Member private health insurance statement information has now been provided to the Australian Taxation Office. The information should be updated with the ATO and pre-filled on 9 July 2019 for those who are lodging online via myTax or with a registered tax agent. Statements are now available to view or download via your Online Member Services portal.

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    Click here to learn more or for a step by step guide to view and download your private health insurance statement.

    Click here to login to Online Member Services (OMS) .

    We're here to help, so please contact us if you have any enquiries regarding your private health insurance statement.

  • Private health insurance statement

    25 Jun 2019, 1:24PM

    Recently there has been a change to the law and this year we will not be sending private health insurance statements out automatically, as this is no longer required. Instead, statement information will be sent directly to the Australian Taxation Office by July 15 2019. We will update our Members here once this has been completed.

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    Click here to learn more about the changes to your private health insurance statement.

    We're here to help, so please contact us if you have any enquiries regarding your private health insurance statement.

  • Premium Rate Rise Notification

    20 Feb 2019, 1:21PM

    Our Rate Change Notices are being delivered electronically via email. These will be available to all Members via your Online Member Service portal under the Correspondence tab in the Rate Change Notice section. Posted mail will be received in the near future. Premiums shown on the website will be updated when the premiums increase from 1 April 2020. Information regarding upcoming improvements to some of our benefits are also available on our website.

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    Rate Change Notice

    Login to your Online Member Services (OMS) portal 

    Login with your Membership Number and password, or register now for immediate access.

    About OMS

    Did you know OMS gives you control over your policy. Normally, you’d need to call us to make changes to your details or policy, but with our OMS, you simply need to login (or register) from the top corner of this website or below to access everything you need.

    Other features of OMS:

    • Update your personal details
    • Make a credit card payment
    • Access tax statements
    • View your claims history
    • View your limits and remaining benefits
    • Update payment details

    Changes to benefits

    Territory Health Fund prides itself on offering products with market-leading benefits. We review these benefits each year to ensure we maintain a very competitive and value for money product. We also want our Members o experience the genuine value we offer thanks to our generous benefits that grow each year.

    For a snapshot of the changes that take place from 1 April 2020 click here